Ask Yourself: Would Your C
We Help You Offer 24/7 Excellent Sales + Support to Your Customers on WhatsApp
AI-powered WhatsApp agents offer instant responses, improving customer satisfaction. They manage high volumes of inquiries with ease, ensuring no customer is left waiting. Routine tasks are automated, freeing your team for more strategic work
Meeting customers where they want to be is crucial. What’s your plan for digital communication transformation? And, most importantly, how effective is your current customer engagement strategy?
What would it mean foryour business if your customers could reach you instantly, whenever they need to?
In today’s fast-paced world, being ready for the future of communication isn’t just an option—it’s a necessity. Engaging customers where they already are could be the key to unlocking new growth.
Consider the power of leveraging WhatsApp to boost your business. Are you truly connecting with customers on their preferred platforms?
How seamless is your current customer communication? Could WhatsApp integration be the missing piece to improving your business efficiency?
Effortlessly Connect with Your Customers on WhatsApp, Delivering an Exceptional Experience While You Focus on Your Business.
Imagine a world where your business never sleeps, where AI agents tirelessly manage customer interactions, close deals, and handle inquiries while you focus on strategy and growth. FewzenAI is turning this vision into reality.
Our platform is a powerful tool for automated, intelligent customer engagement. Join us as we lead the charge in AI-driven business communication, expanding our platform with new, exciting enhancements.
Endless Possibilities For Businesses Wanting To Combine WhatsApp with AI
- 24/7 Customer Support
- AI agents can handle customer inquiries around the clock, addressing common questions and issues even when human agents are unavailable.
- Order Status Inquiries
- Automatically providing customers with updates on their order status, shipping details, and tracking information.
- Multi-language Support
- Providing customer assistance in multiple languages, allowing businesses to serve a global customer base effectively.
- Automated FAQs
- Quickly responding to common customer queries with predefined answers, reducing the workload on human support agents.
- Complaint Resolution
- Handling customer complaints by offering solutions, processing refunds, or escalating the issue to a human agent when necessary.
- Promotional Campaigns
- AI agents can send personalised promotional messages, discount codes, and special offers to customers based on their preferences.
- Abandoned Cart Recovery
- Sending reminders and incentives to customers who have left items in their shopping carts, encouraging them to complete their purchases.
- Cross-Selling and Upselling
- Recommending related or higher-value products to customers based on their current selections or purchase history.
- Seasonal Promotions
- Sending tailored offers during specific seasons or holidays, driving increased engagement and sales.
- Customer Journey Tracking
- Monitoring and interacting with customers at various touchpoints in their journey, guiding them toward a purchase.
- Loyalty Program Management
- Informing customers about their loyalty points, rewards, and special member-only offers, and assisting in the redemption process.
- Customer Feedback Collection
- Conducting surveys or soliciting feedback on customer satisfaction, recent purchases, or service experiences.
- Event Invitations and RSVPs
- Sending out invitations to events (e.g., webinars, workshops, product demos) and managing RSVPs.
- Content Delivery
- Sharing relevant content, such as blog posts, how-to guides, and video tutorials, based on customer interests.
- Service Reminders
- Sending reminders for service appointments, contract renewals, or maintenance schedules.
- Order Management
- Processing customer orders directly through WhatsApp, including confirming orders, sending receipts, and updating order status.
- Inventory Notifications
- Informing customers when out-of-stock items are available again or when new stock arrives.
- Subscription Management
- Assisting customers with managing subscriptions, including renewals, cancellations, and plan upgrades or downgrades.
- Internal Team Coordination
- Sending reminders and updates to team members, coordinating schedules, and managing tasks within the business.
- HR Services
- Answering employee queries related to HR policies, benefits, and payroll, or managing leave requests.
- Invoice Generation and Payment Reminders
- Automatically generating and sending invoices to customers via WhatsApp, along with payment reminders to ensure timely transactions.
- Secure Payment Processing
- Facilitating secure payment transactions directly through WhatsApp, allowing customers to make payments seamlessly within the chat.
- Transaction Notifications
- Notifying customers of successful payments, refunds, or any transaction updates instantly through WhatsApp.
- Payment Plan Management
- Managing payment plans, including installment reminders and overdue payment notifications, to ensure customers stay on track.
- Customer Interaction Analytics
- Analysing customer interactions on WhatsApp to gain insights into customer behavior, preferences, and engagement levels.
- Sales Performance Tracking
- Tracking sales metrics and performance data from transactions conducted through WhatsApp, enabling data-driven decisions.
- Support Ticket Analysis
- Monitoring and analysing customer support tickets handled via WhatsApp to identify common issues and improve service quality.
- Campaign Effectiveness Reporting
- Measuring the effectiveness of promotional campaigns and marketing efforts conducted through WhatsApp, providing detailed reports on reach and conversion rates.
Customer Support
Sales and Marketing
Customer Engagement and Retention
Operational Efficiency
Payments and Transactions
Analytics and Reporting
Use different AI agents to suit your business.
Each business has unique needs, and we offer tailored solutions to meet those needs.
- Manual Messaging and Auto-Responders.
- Send templates and set up auto-responders for inbound and outbound messages. Maintain effective communication without using AI. Ideal for businesses that need straightforward, reliable messaging.
- AI-Powered Customer Interactions.
- Use AI to handle customer inquiries with real-time, personalized responses. Improve customer satisfaction with automated, seamless interactions.
- Advanced AI with Comprehensive Capabilities.
- Leverage AI to perform a wide range of tasks, from managing bookings and payments to handling complex customer requests and external processes. This level allows for greater automation across various business functions, ensuring efficiency, accuracy, and a superior customer experience.
Insightful WhatsApp Marketing Statistics
Discover the essential insights into WhatsApp marketing, including open rates, click-through rates (CTRs), real-world examples of companies using it as a marketing channel, and user preferences regarding brand interactions through WhatsApp marketing.
- WhatsApp Messages Baseline Open Rate
- 58%
- Optimized WhatsApp Messages Open Rate
- 70%
- WhatsApp Marketing Messages Clickthrough Rate
- 15%
- WhatsApp Marketing Conversion Rate
- 5%
- Repeat Customers for WhatsApp Exclusive Sellers
- 68%
- WhatsApp Exclusive Sellers Conversion Rate
- 15%
- Increase in Lead Generation Using WhatsApp Chatbots
- 500%
- WhatsApp Chatbots Lead-to-Conversion Rate
- 28%